FAQs

To place an order, simply browse our products, add the items you'd like to purchase to your cart, and follow the checkout process. You can pay using a variety of methods, including credit cards, PayPal, Crypto and more.

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as PayPal, same Crypto Currencies, and other payment methods.

Yes, our website uses SSL encryption to ensure that your personal and payment information is secure and protected.

Please contact our customer service team as soon as possible if you need to cancel or make changes to your order. We'll do our best to accommodate your request, but please note that we may not be able to make changes once an order has been processed.

We offer standard and expedited shipping options to most European countries. Our shipping rates vary depending on the destination and the weight of the package. You can view our shipping rates and estimated delivery times during the checkout process.

Our standard shipping typically takes 5-10 business days, while expedited shipping takes 2-5 business days. Please note that delivery times may vary depending on your location and any unforeseen carrier delays.

Yes, you will receive a tracking number by e-mail once your order has been shipped. You can use this tracking number to track the status of your order on the carrier's website. You can also access the Track Your Order page located in the header of the website.

Yes, we ship to most European countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country.

Yes, you can return or exchange an item within 14 days of delivery. Please see our Return Policy for more information on how to initiate a return or exchange.

To initiate a return or exchange, please contact our customer service team via email or through our website's contact form. We'll provide you with a return authorization and instructions on how to proceed.

We offer a full refund or exchange for items that are defective, damaged, or not as described. Please see our Return Policy for more information on our refund policy.

We provide detailed sizing information for each product on our website. If you're still unsure, please contact our customer service team for assistance.

Yes, you can return or exchange an item if it doesn't fit. Please see our Return Policy for more information on how to initiate a return or exchange.

Yes, all of our products are authentic and sourced from reputable suppliers.

You can contact our customer service team via email, phone, or through our website's contact form. We're available to assist you Monday-Friday, 9am-5pm CET.

If you have a problem with your order, please contact our customer service team as soon as possible. We'll do our best to resolve the issue promptly and fairly.

Yes, we take the security of your personal information seriously. Our website uses SSL encryption to protect your data, and we comply with all relevant data protection regulations.

No, you can only use one discount code per order.